Help & Support

Open the sign-in page and register with your email, or continue with Google. Your listener account is ready immediately.

Use the account menu in the header, then sign in with the email or provider you registered with.

On the sign-in page choose password reset and follow the emailed link. If the email doesn't arrive, check spam and confirm the address is the one on your account.

Your account page holds your profile details, notification preferences and membership status.

Send a deletion request through the contact form and our team will remove your account and personal data.

Tap any track or press play on a release or playlist. The player bar stays with you as you browse and keeps your queue.

Artist accounts upload from the artist dashboard. You can upload single tracks or a full album with track ordering and shared metadata.

Tracks stream at the quality of the file the artist uploaded. Upload the highest-quality master you have.

Releases can be unpublished, region-limited, or reserved for members. Member-only tracks unlock with an active membership.

Go to your playlists page and choose to create a new one, then add tracks from anywhere in the app.

Open the playlist and use the reorder toggle to drag tracks into the order you want, or rename and update details.

Public playlists have their own page you can share by link.

Open the playlist, switch on manage mode, select tracks and remove them.

Each artist has a public profile with bio, artwork, socials, releases and followers, managed from the artist dashboard.

From the artist dashboard create a release, add tracks and artwork, then submit it for review.

Release management, analytics, follower notifications, tipping and profile controls.

Refresh the page, then clear your browser cache. If it persists, send us the page address and what you were doing.

Current versions of Chrome, Safari, Firefox and Edge on desktop and mobile.

Check your device volume and that another app isn't holding audio focus. On mobile, playback often needs a tap to start.

Install the app to your home screen for the best experience, and make sure your browser is up to date.

Memberships are billed through our payment provider. You can review or cancel from your billing settings.

Submit an inquiry from the Advertise page with your campaign type, budget and timing.

Tips are collected through the payment provider and paid out to the payout details on the artist profile.